# Api dashboard error **URL:** \ **Category:** API Troubleshooting\ **Created:** [October 19, 2025, 8:21am UTC](https://photoroom.discourse.group/t/api-dashboard-error/290 "2025-10-19T08:21:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![aymenitc](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@aymenitc](https://photoroom.discourse.group/u/aymenitc)\ **Post date:** [October 19, 2025, 8:21am UTC](https://photoroom.discourse.group/t/api-dashboard-error/290/1 "2025-10-19T08:21:01Z")
When I go to Api dashboard I get this message: There was an issue computing your data. Contact support. Please help ---
**Author:** ![ajalmazanpr](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@ajalmazanpr](https://photoroom.discourse.group/u/ajalmazanpr)\ **Post date:** [October 21, 2025, 5:11pm UTC](https://photoroom.discourse.group/t/api-dashboard-error/290/2 "2025-10-21T17:11:00Z")
Hi @aymenitc , Thank you for reaching out! Our team is currently investigating the issue and we will get back you as soon as possible. Thanks ---
**Author:** ![Photoroom](https://sea2.discourse-cdn.com/flex002/user_avatar/photoroom.discourse.group/photoroom/32/6_2.png) [@Photoroom](https://photoroom.discourse.group/u/Photoroom)\ **Post date:** [October 22, 2025, 9:32am UTC](https://photoroom.discourse.group/t/api-dashboard-error/290/3 "2025-10-22T09:32:20Z")
Hi Aymenitc, Could you send me a DM with the first few digits of your API key for the Dashboard your looking at? Thanks in advance. Best, ---
**Author:** ![Photoroom](https://sea2.discourse-cdn.com/flex002/user_avatar/photoroom.discourse.group/photoroom/32/6_2.png) [@Photoroom](https://photoroom.discourse.group/u/Photoroom)\ **Post date:** [October 22, 2025, 1:23pm UTC](https://photoroom.discourse.group/t/api-dashboard-error/290/5 "2025-10-22T13:23:16Z")
It looks like you were on a suspended model (v2) and don’t have credits left in your account. Can you share a screenshot of your API dashboard? Thank you!