We’re experiencing an issue with the PhotoRoom API when processing images with transparent backgrounds (.png). In some cases, the output may contain unwanted extra pixels outside the intended product area, or the edges of the product may appear altered or distorted. This can result in a less accurate cutout than expected, and may require additional manual cleanup before use.
Hi @kids-world ,
I am not sure if this reached you in my previous email or not, but could you share a folder with the original image and output image results so that we can sahre these files with our internal team to investigate?
Additionally, the API Params you’ve used so that we can try to reproduce on our end (remember to only share the first few digits of your key with us if you’re sharing at all for security purposes - DM’s or email works great!).