Subscription Charged €500 Instead of €100

API Troubleshooting
1

Hello,

My current subscription is €100 per month (Photoroom API ×5000). However, my last invoice (Invoice #90743979-1523845, issued September 2, 2025) was €500.

Can you please explain why I was charged €400 more this month? I recently switched to a new API key, and I want to confirm if this affected my billing.

Thank you for your help.

Best regards

2

Hi @juramoshkov , Could you share your best email with me so I can reach out further to help you resolve this?

Thanks in advance,

3

Do I need to write my email here ? Or can I share it via direct messages ?

4

Direct message is great - thank you!

5

How to send direct messages here?

1 Like