Issues after switching to the new API: notifications and team deletion

API Troubleshooting
1

Hello,

I am currently experiencing two issues since the switch to the new API.

First, I no longer receive any emails regarding credit limits, even though I am the administrator of my team.

Additionally, I am unable to delete my old team (following the switch to the new API).

Perhaps these two issues are related ?

Thank you for your assistance

2

Hi Arnaud,

Could you please share the email address and your first few digits of your API key associated so we can look into this further for you? I will ask you for this in DM format for privacy purposes.

Thank you for flagging.

3

Hello

This issue has been ongoing for several months. I have reached out to multiple representatives, yet I have not received a clear response to date. I would appreciate it if you could provide a definitive answer at your earliest convenience.

Thank you

4

Hi @Arnaud,

I’ve followed up in DM’s to see if there are further actions you wish to take on updating emails on file.

Looking forward to your response